twimbit’s EX benchmarks for banks
OCBC Bank – An Overview
About
| Headquarters | Singapore |
| CEO | Helen Wong |
| Number of Employees | 30, 538 |
| Revenue 2020 | USD 2.67 billion |
Vision
We help individuals and businesses across communities achieve their aspirations by providing innovative financial services that meet their needs
Employee experience objectives
- A holistic approach to wellbeing
- Leadership at the heart of employee growth
Drivers of culture
- Mental health as a priority
- Educational leadership initiatives
Top EX initiatives
- MyWellness Fiesta 2020
As the pandemic loomed, OCBC Bank knew that it was important to ensure that their employees were educated about the situation and ways they can achieve their own wellness. The MyWellness Fiesta 2020 witnessed more than 25,000 employees taking part in interactive sessions, quizzes and activities, helping them to cope during turbulent times.
By leveraging technology, the fiesta helped employees manage stress, build resilience via sharing sessions from para-athletes, learn healthy recipes from cooking workshops, build a productive home office set-up, and many more. For employees who preferred confidential chats, they could book one-on-one appointments with experts to talk about their challenges.
Some interesting activities organised in the fiesta:
o Virtual Sanctuary: An immersive experience for employees, with different rooms carefully designed to help them feel calm and centred
o Neck Exercises: Ways to ensure that your posture and neck is right for the long hours facing the desk by a physiotherapist in a virtual demonstration
o Acupuncture: Employees learn about pressure points that help relieve stress from a Traditional Chinese Medicine consultant
o Virtual Art Therapy Workshop: Customised art materials were delivered to our employees’ homes and offices for them to express their emotions
As a HR Specialist, you can:
Provide a holistic approach to mental wellbeing, organise sessions by external experts on various topics that surround the wellbeing of the mind, body and finances
- New Leadership Programmes
One exceptional way for managers at all levels to improve their capabilities, achieve outstanding business goals alongside inspiring their team members is through leadership training. When a leader is successful, he can transform organisations, increase efficiency and engage employees to deliver the best.
OCBC focuses on curating and designing programmes for their leaders to develop its future bank leaders. They believe that leaders should lead by example.
o LEAD programme: In partnership with the National University of Singapore (NUS), the 3-month journey builds core leadership competencies for mid to senior-level leaders.
o BOLD programme: In partnership with IESE Business School in Spain, the 7-month leadership journey focuses on deepening leadership skills for their senior leaders. The programme covers topics such as agility, sustainability, digital transformation and legacy building.
As a HR Specialist, you can:
Set L&D targets for employees, partnerships with known institutions to provide certifications that can help employees develop their skills and careers
Other employee engagement initiatives
How you can match up to OCBC Bank
- Emphasise on holistic wellbeing for your employees
- Focus on building leadership capabilities in your organisation
To read the full report, click here.