We studied 80 leading service providers across the Asia Pacific to identify CX best practices. It summarised initiatives from the top 10 telcos that deliver exceptional customer experience to both consumers and enterprises. The detailed report on Telco CX leaders 2022: APAC Edition is available here

The below quiz is based on our learnings from the study on top CX initiatives by telcos across the region.

About the quiz

• Total of 8 questions
• Approximate time to complete the quiz- 5 mins
• All questions are MCQ type and only have one correct answer