Innovation is key

Companies in China are innovating faster than their peers in the region. Having a large consumer base and data, they leverage on technology to provide solutions and products that elevate customer experience to new heights.

Innovation is paramount to build relationship and earn customers’ loyalty.

Three of China leading brands are in “Twimbit’s Top 10 APAC companies to ace CX“. These are;

• Alibaba

• Haidilao

• Ping An