China giant brands leading CX in the Asia Pacific

Innovation is key

Companies in China are innovating faster than their peers in the region. Having a large consumer base and data, they leverage on technology to provide solutions and products that elevate customer experience to new heights.

Innovation is paramount to build relationship and earn customers鈥 loyalty.

Three of China leading brands are in 鈥Twimbit鈥檚 Top 10 APAC companies to ace CX鈥. These are;

  • Alibaba
  • Haidilao
  • Ping An

Customer Experience

Latest trends, opportunities, challenges, evolutions and actions.