Airbnb’s EX is not out of thin air


Airbnb is an online community marketplace for people to list, discover, and book accommodations.

  • CEO: Brian Chesky
  • Mission: We’re united with our ability to create a world where anyone can belong anywhere.
  • Revenue USD MM (FY20): $4,805.24
  • Headcount: 5,400
  • Airbnb Citizen: Initiative to share tools for learning and advocacy
  • White House equal pay pledge
  • White House tech inclusion pledge
  • Self audit practices to improve EX
  • Supporting human rights campaign for equality
  • Airbnb connect program to hire under-represented groups
EX objectives
  • Provide a transparent environment
  • Easy lines of communication between teams and leaders
  • Focus on creating diversity at the workplace

Great people in the team. Good resources and tools.

– In Market Host Acquisition Specialist at Mumbai

Drivers of culture
  • Empathy and humanity
  • Unconscious bias training for all leaders to promote diversity
  • Trust & Openness – Let employees take home company laptops, devices and accessories during the Covid restructuring
Key ratings
  • Total ratings on Glassdoor: 1300
    • Overall rating: 4.1
    • Recommend to friend: 84%
    • CEO approval rating: 87%
  • Comprehensive health plans
  • Paid volunteering time
  • Generous parental and family leaves
  • Annual travel and experiences credit
  • Temporary relocation to any country Airbnb operates in

Worked with a lot of wonderful people, had great benefits, and was able to maintain a pretty good work-life balance.

– Software Engineer at California

Diversity and inclusion
  • 48.94% – Women workforce in the total headcount
  • 34.48% – Proportion of women holding leadership positions
  • 52.12% – Representation of other ethnicities in the workforce

I sincerely believe that [discrimination] is the greatest challenge we face as a company. It cuts to the core of who we are and the values that we stand for.

– Brian Chesky, CEO

Partnerships to promote diversity
  • Dev color: A non-profit organization to support black software engineers.
  • Level playing field: Devoted to building greater diversity by improving civility and fairness in workspaces.
  • Yearup: Preparing low-income youth for professional jobs through higher education, training and support.
Match-up to Airbnb!
  • Analyse your diversity practices
  • Provide support to employees who leave your company
  • Be generous and transparent in your interaction with employees

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