Hong Kong Television Network Limited-– Twimbit DX 2021 Rank 7

Outcome

Key highlights

Introduction

HKTV formed after City Telecom hived off its core business and renamed itself in 2012 to enter the cable TV and content production business. However, it soon ran into legal troubles. In March of 2018, HKTV decided to abandon their television operations and to focus entirely on building an e-commerce platform from ground zero for the Hong Kong market.

The firm’s core mission is to build a digital ecosystem that will transform Hong Kong’s business operations, trading, retail, finance and daily life onto a digital online platform.

Transformation

The company spent the initial period perfecting all elements of the e-commerce business. The use of digital technologies, warehouse management solutions, automation and data analytics has led to the company creating its bottom-up e-commerce infrastructure to support the fast growth of its e-commerce arm, HKTV mall.

HKTV is now extending those digital capabilities to allow other global traditional supermarket chains to digitise their core operations and create a scalable online-offline omnichannel system. It is also working on new product launches in digital payments, retail data platforms, and more to expand its diverse tech product offerings further.