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How Unilever responded proactively to meet the talent needs of the new world

The need was to be innovative, open, and flexible. The journey had to start by creating a more purposeful organization. Where retaining, engaging, and developing talent was holistic.

Future fit skills are the currency that get you meaningful experiences for a purposeful career.

-Jeroen Wels, EVP HR, Unilever

The challenge
  • Boost employee satisfaction 
  • Increase productivity 
  • Growth of the company 
Key components of solution
  • Build high impact teams 
  • Develop employee skills at speed 
  • Harness workplace agility 
The 3-step approach
  • Managers post roles and projects 
  • Employees create online profiles 
  • AI matches employees with opportunities 

We wanted to bring agility in placing the right people, in the right place, at the right time and to allow employees the opportunity to work in collaborative empowered networks. This project was about augmenting AI-enabled technology to disrupt the way we develop our talent and how we staff teams up and down in a flexible way, to unlock capacity and focus on growth.

– Jeroen Wels, EVP Human Resources. 

Key outcomes
  • New system rolled out to more than 100K employees across 12 businesses in 90+ countries
  • 41% increase in productivity
  • 300,000 new productive hours
  • 80% adoption rate 
  • 8,000+ re-deployments 
  • 20% increase in internal collaboration time 
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