Growth from new services such as e-commerce & (over the top media service) OTT is easily scalable beyond domestic boundaries. This is in stark contrast to network-based services which needed licensing thereby limiting telcos to operate in their domestic markets.  Meanwhile, digital services can have a global reach. This has enabled telcos to make way to new markets by introducing services like OTT, e-commerce and payments.   

twimbit recognises Taiwan Mobile as the best telco to ace “E-Commerce”.

“momo by Taiwan Mobile is the second largest e-commerce platform in the country.”

• momo contributed 56.6% to total revenue of USD 5.6 billion in 2021.

• Revenues from momo increased 32% YoY compared to the telecom segment, which grew 4% YoY.

• Post the initial success in the domestic market, it has expanded to other countries in Southeast Asia (SEA). In 2014, Thailand became the first stop via a joint venture with TVD. Together, they established TVD Shopping Co., the second-largest TV shopping channel in Thailand.

• momo has also expanded into Malaysia, the Philippines and Vietnam.

• The operator has been continuously investing in infrastructure development and currently possesses almost 30 satellite warehouses, which has assisted them in lowering costs and reducing shipping time for package delivery.

• Partnerships with international brands have helped Taiwan Mobile improve its capabilities. Expansion into new categories has been one of its key growth strategies.

For the complete list of Asia Pacific telecom service provider winners: click here